As UX researchers and designers, there are many important steps that take place before research even begins.

Consider the people, processes, and strategies that are essential for successful user research.

​​This is where ResearchOps plays a vital role in driving research success.

It provides the people, tools, and processes needed to empower researchers in carrying out research and scaling the impact of insights across an organisation.

No matter the size of your team or company, this webinar will provide the opportunity to learn practical strategies for success from industry experts.

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​What will be discussed:

• ​Setting up research operations: Discover unique methods to streamline your research processes, learn what constitutes a "good enough" setup, and understand the next steps once your operations are established.
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• ​​Integrating research into strategy: Explore how to align research with the strategic goals of your business and get tips on building closer relationships with product managers and strategic leaders.
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• ​Democratisation of research: Uncover the benefits and challenges of making research accessible across your organisation, and learn best practices for effective research democratisation. Plus, discover why research should go beyond tactical needs, and how to avoid being pigeonholed into tactical-only projects.

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​Speakers

​Saskia Liebenberg (she/her)

​Research Operations Lead, Monzo

​Saskia heads up Research Ops at Monzo Bank, where she supports not only a first-class research team but also all of product and tech to do effective research at scale. She has held Design Ops and Research Ops roles at Anaplan and Deliveroo previously, and is an active member of the global Research Ops community. Connect with Saskia on LinkedIn.

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Ed Gardner Lyon (they/them)

​Research Operations Lead, Wise

​Ed leads the Research Ops team at Wise. Their team supports and scales research for a global team, whatever role they may be in, covering B2C, B2B, and internal research. Before making the move to Ops, Ed was a researcher working across the finance, health, and charity sectors. Connect with Ed on LinkedIn.
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​Moderator

‍Alex Ford (she/her)

​Head of Growth UK, Askable

Connect with Alex on LinkedIn.