On-demand. Watch online.
57 minutes
Join us for an engaging 45-minute session where Emily Barnes, Certified Askable Researcher, and Stephanie Moss, Head of Design and Research Operations at SEEK, will dive into the frameworks and strategies needed to scale research maturity in large teams.
Together, they’ll explore proven approaches for embedding research at every level of decision-making, building influence with stakeholders, and creating a culture of continuous improvement.
Emily believes that putting people and their needs at the heart of strategic decisions leads to better business outcomes. With over 20 years of experience in senior leadership and management consulting roles, she loves creating mutual value by helping businesses understand their customers and identify the right problems to solve.
A notable Certified Askable Researcher, Emily excels in transforming customer insights into practical solutions for products, services, and communication strategies. She is also a dynamic leader, trainer, and facilitator, committed to inspiring teams with a clear vision and driving them towards innovative thinking and practices. When she’s not delivering projects as an Askable researcher, Emily provides customer experience design, employee experience design, service design and marketing strategy consulting services. Connect with Emily on LinkedIn.
Stephanie is the Head of Design and Research Operations at SEEK. After a journey through Visual Design, Design Systems and Product Design leadership she has found herself in the wonderful space of evolving Design and Research teams to be effective, efficient, and resilient. Connect with Stephanie on LinkedIn.
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